Your privacy is important to us. This Privacy Policy explains how Guy & A Bot™, as a connector platform, collects, uses, and protects your personal information.
Platform Role
Guy & A Bot™ operates as a technology platform connecting independent operators with customers. We process data to facilitate these connections but are not responsible for the services provided by independent operators.
We collect information you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources as described below.
Information You Provide
• Account registration information (name, email, phone)
• Profile information and preferences
• Payment and billing information (processed securely through Stripe)
• Communications with us and with independent operators
• Equipment listings and descriptions (for independent Operators)
• Reviews, ratings, and feedback
• Support requests and correspondence
Automatically Collected Information
• Device information (IP address, browser type, OS)
• Usage data (pages visited, time spent, clicks)
• Location information (with your consent)
• Cookies and similar tracking technologies
• Log files and analytics data
• Performance and error reporting data
Data Minimization Principle
We only collect information that is necessary for providing our Services, improving user experience, and complying with legal obligations.
Google Calendar Data
Google Calendar is an optional operator feature. This section explains the Google user data Guy & A Bot accesses, why it is used, how it is protected, and the controls available to you.
Data We Access
With your approval, we receive OAuth grant information and Calendar data returned by Google, including calendar and event identifiers, titles, descriptions, locations, dates, times, all-day and status information, update metadata, and organizer, attendee, or conference fields when Google returns them.
We also receive access and refresh credentials, approved scopes, synchronization cursors, and watch-channel metadata needed to maintain the connection.
How We Use It
We use this data only to synchronize events from the connected Operator's primary Google Calendar into local import records and history, run full or incremental imports, create the dedicated Guy & A Bot calendar, export eligible bookings and service missions, update or delete tracked Guy & A Bot events, and detect calendar changes.
Synchronization history reports import status and timing, not imported event contents. Imported records are not currently rendered in My Schedule and do not block booking availability automatically. We do not use Google Calendar data for unrelated product features.
Storage and Security
Google OAuth access and refresh credentials are encrypted with authenticated encryption before they are stored in our database. Calendar event content and synchronization metadata are stored in Guy & A Bot systems only as needed to provide and operate the connected feature.
Google API traffic uses HTTPS, credentials are not exposed through public application responses, and access is limited through application and operational controls.
Sharing and Human Access Limits
We do not share Google Calendar data with other marketplace users. Transfers are limited to service providers acting for Guy & A Bot to host, secure, or operate the feature, or to disclosures required by law, security, or abuse prevention.
Personnel do not read Google user data unless you have given affirmative consent for a specific support purpose, access is necessary for security or abuse investigation, the data is aggregated and non-identifying for permitted internal operations, or access is required by law.
Retention, Disconnect, and Deletion
We retain connected Calendar data and synchronization metadata while the connection is active and for as long as needed to provide the feature, protect the service, or meet legal obligations. Disconnecting stops future access and synchronization and attempts to stop the active Google watch, but it does not automatically erase every previously imported local record or remote event.
Disabling export stops future Google writes. A separate deletion action removes tracked Google events created by Guy & A Bot from the dedicated export calendar. Disconnecting or disabling export without that deletion action leaves existing remote events in place and never deletes events from your primary Google calendar.
To request deletion of retained Google Calendar data, contact [email protected]. We may retain limited records when required for security, legal, tax, or dispute obligations.
Google Limited Use Commitment
Guy & A Bot's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, use it for advertising, use it for lending or credit decisions, or use it to train generalized or foundational AI or machine-learning models.
We use the information we collect to provide, maintain, and improve our Services, process transactions, and communicate with you.
Service Provision
• Creating and managing your account
• Processing bookings and payments
• Facilitating communication between users
• Providing customer support
• Verifying identity and preventing fraud
Platform Improvement
• Analyzing usage patterns and user behavior
• Developing new features and services
• Personalizing your experience
• Conducting research and analytics
• Testing and optimizing platform performance
Communication and Marketing
• Sending transactional emails and notifications
• Providing updates about our Services
• Marketing communications (with your consent)
• Responding to your inquiries and requests
• Conducting surveys and collecting feedback
Legal and Security
• Complying with legal obligations
• Protecting against fraud and abuse
• Enforcing our Terms of Service
• Resolving disputes and legal claims
• Maintaining platform security and integrity
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the limited circumstances described below.
With Independent Platform Operators
To facilitate bookings and communications between Customers and independent Operators, we share necessary information:
• Contact information for confirmed bookings
• Profile information and ratings
• Booking details and requirements
• Communication history related to bookings
Note: Independent Operators are separate businesses and may have their own privacy policies. We are not responsible for how they handle your information beyond our platform.
With Service Providers
We work with trusted third-party service providers who assist us in operating our Platform:
• Payment processors and financial institutions
• Cloud hosting and infrastructure providers
• Analytics and performance monitoring services
• Customer support and communication tools
• Security and fraud prevention services
Legal Requirements
We may disclose your information when required by law or to protect our rights:
• In response to legal process or government requests
• To protect the safety of users or the public
• To investigate fraud or security issues
• To enforce our Terms of Service
• In connection with business transfers or mergers
Data Protection Commitment
All third-party service providers are contractually required to maintain appropriate security measures and use your information only for specified purposes.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
• End-to-end encryption for sensitive data
• Secure Socket Layer (SSL) technology
• Regular security audits and penetration testing
• Multi-factor authentication options
• Automated threat detection and response
Operational Safeguards
• Access controls and employee training
• Regular data backups and recovery procedures
• Incident response and breach notification protocols
• Compliance with industry security standards
• Continuous monitoring and improvement
Security Limitations
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Your Privacy Rights and Choices
You have certain rights regarding your personal information. The availability of these rights may depend on your location and applicable laws.
Access and Portability
You have the right to access and obtain a copy of your personal information we hold.
• Request a copy of your data in a portable format
• Review information we have collected about you
• Understand how your information is being used
Correction and Updates
You can update or correct your personal information through your account settings or by contacting us.
• Update your profile and contact information
• Correct inaccurate or incomplete data
• Modify your communication preferences
Deletion and Restriction
You may request deletion of your personal information, subject to certain limitations.
• Request deletion of your account and associated data
• Restrict processing of your information
• Object to certain uses of your data
Marketing Communications
You can control the marketing communications you receive from us.
• Unsubscribe from marketing emails
• Opt out of promotional communications
• Manage notification preferences
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
Cookies and Tracking Technologies
We use necessary browser storage for core platform features and, only when you opt in, performance analytics to understand and improve the Services.
Browser Storage and Tracking We Use
Necessary Browser Storage:Supports authentication, security, checkout continuity, language, theme, accessibility, and preferences you request
Optional Performance Analytics:With your permission, measures product usage and site performance through first-party analytics, Vercel Analytics, and Speed Insights
Managing Cookie Preferences
You can control cookies through your browser settings and our cookie preference center:
• Allow or reject optional performance analytics
• Modify your browser's cookie settings
• Reset the saved analytics preference on this device
• Save a choice for up to 180 days
Data Retention and International Transfers
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
• Account information: Retained while your account is active
• Transaction records: Retained for legal and tax compliance periods
• Communication logs: Retained for customer service and dispute resolution
• Analytics data: Aggregated and anonymized for long-term analysis
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
• Standard contractual clauses for data protection
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Your explicit consent where required
Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
Age Verification
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. Parents or guardians who believe we may have collected information from their child should contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes
We will notify you of material changes through email, platform notifications, or by posting a notice on our website. We encourage you to review this Privacy Policy periodically.
Continued Use
Your continued use of our Services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
Frequently Asked Questions
Find answers to common questions about our privacy practices and your data rights.
Cookie Preference Center
Choose whether Guy & A Bot may run optional performance analytics in this browser. Necessary storage remains available for security and features you request.
Necessary Browser Storage
Always On
Supports authentication, security, checkout continuity, and preferences you request. It does not activate optional performance analytics.
Optional Performance Analytics
Allows first-party product analytics, Vercel Analytics, Speed Insights, and Sentry performance transactions. Do Not Track still disables this category.
How This Works: Your versioned choice is stored locally in this browser for up to 180 days. An expired, invalid, reset, or unavailable choice fails closed with optional analytics off. Browser Do Not Track is honored even after opt-in.
No preference is saved. Optional analytics is off by default.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: