Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Guy & A Bot™ collects, uses, and protects your personal information.
Information We Collect
We collect information you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources as described below.
Information You Provide
- • Account registration information (name, email, phone)
- • Profile information and preferences
- • Payment and billing information
- • Communications with us and other users
- • Equipment listings and descriptions (for Operators)
- • Reviews, ratings, and feedback
- • Support requests and correspondence
Automatically Collected Information
- • Device information (IP address, browser type, OS)
- • Usage data (pages visited, time spent, clicks)
- • Location information (with your consent)
- • Cookies and similar tracking technologies
- • Log files and analytics data
- • Performance and error reporting data
Data Minimization Principle
We only collect information that is necessary for providing our Services, improving user experience, and complying with legal obligations.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our Services, process transactions, and communicate with you.
Service Provision
- • Creating and managing your account
- • Processing bookings and payments
- • Facilitating communication between users
- • Providing customer support
- • Verifying identity and preventing fraud
Platform Improvement
- • Analyzing usage patterns and user behavior
- • Developing new features and services
- • Personalizing your experience
- • Conducting research and analytics
- • Testing and optimizing platform performance
Communication and Marketing
- • Sending transactional emails and notifications
- • Providing updates about our Services
- • Marketing communications (with your consent)
- • Responding to your inquiries and requests
- • Conducting surveys and collecting feedback
Legal and Security
- • Complying with legal obligations
- • Protecting against fraud and abuse
- • Enforcing our Terms of Service
- • Resolving disputes and legal claims
- • Maintaining platform security and integrity
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the limited circumstances described below.
With Other Platform Users
To facilitate bookings and communications, we share necessary information between Renters and Operators:
- • Contact information for confirmed bookings
- • Profile information and ratings
- • Booking details and requirements
- • Communication history related to bookings
With Service Providers
We work with trusted third-party service providers who assist us in operating our Platform:
- • Payment processors and financial institutions
- • Cloud hosting and infrastructure providers
- • Analytics and performance monitoring services
- • Customer support and communication tools
- • Security and fraud prevention services
Legal Requirements
We may disclose your information when required by law or to protect our rights:
- • In response to legal process or government requests
- • To protect the safety of users or the public
- • To investigate fraud or security issues
- • To enforce our Terms of Service
- • In connection with business transfers or mergers
Data Protection Commitment
All third-party service providers are contractually required to maintain appropriate security measures and use your information only for specified purposes.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- • End-to-end encryption for sensitive data
- • Secure Socket Layer (SSL) technology
- • Regular security audits and penetration testing
- • Multi-factor authentication options
- • Automated threat detection and response
Operational Safeguards
- • Access controls and employee training
- • Regular data backups and recovery procedures
- • Incident response and breach notification protocols
- • Compliance with industry security standards
- • Continuous monitoring and improvement
Security Limitations
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Your Privacy Rights and Choices
You have certain rights regarding your personal information. The availability of these rights may depend on your location and applicable laws.
Access and Portability
You have the right to access and obtain a copy of your personal information we hold.
- • Request a copy of your data in a portable format
- • Review information we have collected about you
- • Understand how your information is being used
Correction and Updates
You can update or correct your personal information through your account settings or by contacting us.
- • Update your profile and contact information
- • Correct inaccurate or incomplete data
- • Modify your communication preferences
Deletion and Restriction
You may request deletion of your personal information, subject to certain limitations.
- • Request deletion of your account and associated data
- • Restrict processing of your information
- • Object to certain uses of your data
Marketing Communications
You can control the marketing communications you receive from us.
- • Unsubscribe from marketing emails
- • Opt out of promotional communications
- • Manage notification preferences
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Platform and collect information about how you use our Services.
Types of Cookies We Use
Managing Cookie Preferences
You can control cookies through your browser settings and our cookie preference center:
- • Accept or reject non-essential cookies
- • Modify your browser's cookie settings
- • Clear existing cookies from your device
- • Set preferences for future visits
Data Retention and International Transfers
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
- • Account information: Retained while your account is active
- • Transaction records: Retained for legal and tax compliance periods
- • Communication logs: Retained for customer service and dispute resolution
- • Analytics data: Aggregated and anonymized for long-term analysis
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
- • Standard contractual clauses for data protection
- • Adequacy decisions by relevant authorities
- • Certification schemes and codes of conduct
- • Your explicit consent where required
Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
Age Verification
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. Parents or guardians who believe we may have collected information from their child should contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes
We will notify you of material changes through email, platform notifications, or by posting a notice on our website. We encourage you to review this Privacy Policy periodically.
Continued Use
Your continued use of our Services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
[Company Address]
[City, State, ZIP Code]
This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information when you use Guy & A Bot™ Services.
Document Version: 1.0 | Effective Date: September 2, 2025